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A foreign complaint route may not handle the agreement
An official authority's page can describe products or entities within its own scope.
Being authoritative does not make it the correct escalation route for every English-language offer.
Match the legal entity, activity and jurisdiction before relying on the process. The source can clarify a concept while another local organization governs the actual complaint.
Work through the repayment planning guide
Definitions
- Applicable jurisdiction
- Legal setting that governs the agreement or a particular right; it is not established merely by the language of a website.
- Written record
- Document identifying the information, decision or communication that can be checked later.